Politique de remboursement

At SimplyLifeX, we work with trusted third‑party suppliers to provide a wide range of products. Because of this structure, all return and refund procedures are governed by the policies set by each individual supplier.

1. Supplier‑Based Returns & Refunds

All returns, exchanges, and refunds are processed according to the official policies of the supplier that fulfilled your order. SimplyLifeX does not have the authority to override, modify, or guarantee outcomes that differ from the supplier’s established rules.

2. Declined Requests

If a supplier declines a return or refund request, SimplyLifeX is not responsible for the decision. We will always assist you in communicating with the supplier, but the final determination rests solely with them.

3. Items Without Listed Policies

If a product does not include a return or refund policy in its description, customers must contact SimplyLifeX directly for assistance. Please reach out to us at scratchstationx@gmail.com so we can help manage your request and coordinate with the supplier on your behalf.

4. Important Notice

Once again, all return and refund outcomes are determined by the supplier responsible for fulfilling your order. SimplyLifeX acts as a facilitator to support communication and ensure your request is submitted properly, but we do not control the supplier’s final decision.